Foundever, a global leader in customer experience (CX) management, has published a new report – “The New Customer Care Playbook” – analyzing the factors that provide differential value to customers in today’s market, characterized by high competitiveness and increasing customer demands. Foundever emphasizes that customer loyalty is no longer based solely on price or product quality, but on the comprehensive […]

We’re excited to support the second edition of Work Evolution Summit, taking place on May 20–21 at Unda Open Possibilities, Bucharest – the only event in Romania focused entirely on the future of work, modern collaboration, and digital transformation. Key topics include: • AI and its impact on teams and workflows • Hybrid work & modern collaboration models • Cybersecurity […]