Devhd closed 2025 with revenues of approximately RON 9.6 million (~ EUR 1.9 million), marking a 43% increase YoY, and an EBITDA of RON 3.7 million, representing a 200% growth compared to 2024. Notably, the EBITDA margin reached a solid 38.8% in 2025, illustrating healthy profitability above the industry average, driven by the company’s intelligent business scaling.
These results were achieved primarily through the delivery of a higher number of projects for enterprise clients, collaborations with international partners, and the accelerated development of the business line dedicated to clients looking to publish their applications and integrations on the ServiceNow marketplace.
Complex Projects and International Partnerships Supported Organic Growth
The company’s performance in 2025 was supported both by the expansion of collaborations with existing clients in industries such as automotive and technology, and by the delivery of 11 new projects carried out by the Devhd team, including in partnership with complementary companies such as exccon AG (Germany). This collaboration model enables Devhd to deliver complex end-to-end projects at an international scale, while maintaining high standards of quality and operational predictability.
A relevant example is the expansion of the client portfolio in the healthcare services segment, where comprehensive Customer Service Management (CSM) programs were implemented, from licensing and implementation to long-term managed services. This segment currently accounts for approximately 15% of the company’s total revenue.
Strengthening Its Position in the Global ServiceNow Ecosystem
In 2025, Devhd obtained Premier Partner status for consulting and implementation activities, in line with the new criteria introduced by ServiceNow two years ago, and validated three specialized practices for IT Service Management (ITSM), ITSM Pro, and AppEngine solutions. The Customer Service Management (CSM) practice is currently undergoing validation.
The validation of a ServiceNow practice involves a complex process lasting approximately six months, including the assessment of governance standards, performance, customer satisfaction, and interviews with the management team. The “Validated Practice” status confirms a partner’s ability to consistently deliver projects at ServiceNow’s global standards, differentiating partners with mature processes from those holding only individual certifications.
Globally, just over 100 companies hold Premier status out of approximately 1,500 active partners in the Consulting & Implementation segment.
“2025 confirmed the strategic directions in which we have consistently invested: strong partnerships, operational discipline, and the ability to scale without compromising quality. Achieving Premier Partner status and validating three practices with ServiceNow reflect the maturity of our delivery model and demonstrate that our performance is repeatable, with the team consistently delivering at the same standard regardless of the market,” said Adrian Herdan, Founder & CEO of Devhd.
Application Development and Certification Services on the ServiceNow Store
Devhd expanded its business line dedicated to the development of applications and integrations for the ServiceNow Store, offering end-to-end services including solution design, architecture, development, and support throughout the publishing and certification process. This business line currently generates approximately 7.5% of Devhd’s revenue, with growth potential in the coming years.
During the year, the company built and published applications for clients in the United States and is currently running similar projects for the United Kingdom. All these projects confirm the strategic direction through which Devhd supports organizations seeking globally certified and scalable solutions.
The team’s expertise in the publishing and certification process is further supported by its own application, AuditUp, available on the ServiceNow Store.
“We are seeing increasing interest from organizations in Europe and the U.S. in publishing applications and integrations on the ServiceNow Store. We position ourselves as a partner capable of supporting the entire process — from solution definition to certification and launch on the marketplace,” added Adrian Herdan.
“The company’s growth is the direct result of constant investment in people and solid delivery processes. In the coming period, we will continue to develop our team and international capabilities to support increasingly complex projects and remain a predictable and trusted partner within the ServiceNow ecosystem,” Adrian Herdan further stated.
