GenAI will make 2025 an intriguing year for team collaboration platforms
While generative artificial intelligence (GenAI) significantly shaped team collaboration platforms in 2024, its influence will only continue in 2025. The year is set to be an intriguing one, marked by rising adoption of Agentic AI, transformation of contact center environments, disruption to GenAI feature pricing, and growing popularity of mobile solutions, according to GlobalData, a leading data and analytics company. […]
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