SolvIT Networks, a South-Eastern IT company, recently concluded a partnership with 4me for the whole Balkan area. The Romanian branch will cover a region made of Romania, Bulgaria and Moldova, and the Serbian branch the formal Yugoslavian territory.
“We are thrilled by concluding this partnership with 4me, a company that built a reputation in providing Enterprise Service solutions at the highest lever,” Cristi Iliescu, Service Delivery Manager for SolvIT said. “The new partnership will help us to better illustrate our market mission, which is to offer the right solutions, for the right customer at a proper time.”
SolvIT Networks is a dynamic and efficient company that provides comprehensive IT solutions for medium and enterprise businesses with a focus on providing the right solutions to the right customer at the right time.
SolvIT Networks provides a full suite of IT Management, IT Security, IT Infrastructure, and many other IT solutions to help companies optimize asset management, minimize maintenance expenses, implement best practices and respect international standards. These solutions deliver a flexible and easy-to-use infrastructure and facilitate a complex and user-friendly reporting system, increasing efficiency across the entire company. The solutions and services provided by SolvIT are Information Technology Infrastructure Library (ITIL®) compliant.
4me® solutions combine ITSM with ESM and SIAM capabilities, enabling all internal departments, such as IT, HR, and Facilities, as well as external managed service providers, to work seamlessly with each other. At the same time, they provide complete visibility and control of service cost and quality.
Solutions provided by 4me offer an optimum balance between usability and features with no hidden costs, It allows an organization’s internal and external service providers to collaborate seamlessly, while providing real-time insight into the level of service that is being delivered and can be adapted for different departments and used cases.
They eliminate complexity at all layers, starting from a very user friendly approach for user self service on both web and mobile interfaces for users to choose and report their issues or requests and for different departments to sort, prioritize, track and connect easily to their users when needed. At the same time, they provide detailed built in reporting for management and decision makers to have clarity on the operational activity of their teams.
